Terms and Conditions

1. About Fardelins

Fardelins provides technology solutions that help customers, businesses, dispatchers, and courier companies manage deliveries, tracking, dispatch operations, and related logistics activities.

Fardelins acts as a technology platform and may facilitate connections between customers, businesses, dispatchers, riders, and courier organizations.

2. Eligibility

To use Fardelins, you must:

• Be at least 18 years old or the legal age required in your jurisdiction.
• Provide accurate account information.
• Maintain the security of your account credentials.
• Comply with applicable laws and regulations.

You are responsible for all activities performed under your account.

3. User Accounts

Users may be required to create an account to access certain services.

You agree to:

• Provide accurate information.
• Keep your information updated.
• Protect your login credentials.
• Notify Fardelins immediately of any unauthorized access.

Fardelins reserves the right to suspend or terminate accounts that violate these Terms.

4. Delivery Services

Fardelins facilitates delivery-related activities through connected courier networks and delivery teams.

Users acknowledge that:

• Delivery estimates are approximate.
• Actual delivery times may vary.
• External factors such as traffic, weather, operational delays, or unforeseen circumstances may affect service performance.
• Fardelins does not guarantee exact delivery times unless explicitly stated.

5. Prohibited Activities

Users may not:

• Use the platform for unlawful activities.
• Submit false or misleading information.
• Attempt to gain unauthorized access to systems or accounts.
• Interfere with platform operations.
• Distribute harmful software or malicious code.
• Use the platform to transport prohibited or restricted goods.

Violation of these rules may result in account suspension or termination.

6. Payments and Fees

Certain services may require payment.

By making a payment through Fardelins, you agree to:

• Provide valid payment information.
• Authorize applicable charges.
• Pay all applicable fees associated with requested services.

Refund eligibility may be governed by separate refund policies where applicable.

7. User Content

Users may upload information, images, delivery notes, proof of delivery, and other content.

You retain ownership of your content but grant Fardelins a limited license to use such content for operating, improving, and supporting the platform.

You are responsible for ensuring uploaded content does not violate any laws or third-party rights.

8. Privacy

Your use of Fardelins is also governed by our Privacy Policy.

The Privacy Policy explains how we collect, use, store, and protect personal information.

9. Intellectual Property

All trademarks, logos, software, designs, content, and platform materials provided by Fardelins are protected by intellectual property laws.

You may not copy, reproduce, distribute, modify, or exploit platform content without prior written permission.

10. Service Availability

While we strive to provide reliable service, Fardelins does not guarantee uninterrupted availability.

Services may occasionally be affected by:

• Maintenance
• Technical issues
• Network interruptions
• Third-party service failures

We reserve the right to modify, suspend, or discontinue features when necessary.

11. Limitation of Liability

To the maximum extent permitted by law, Fardelins shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of the platform.

Users acknowledge that platform usage is at their own risk.

12. Indemnification

You agree to indemnify and hold harmless Fardelins, its affiliates, employees, partners, and service providers from claims, damages, liabilities, and expenses arising from your use of the platform or violation of these Terms.

13. Changes to These Terms

We may update these Terms periodically. When significant changes are made, we will provide notice through appropriate channels.

Continued use of the platform after updates become effective constitutes acceptance of the revised Terms.

14. Termination

Fardelins reserves the right to suspend or terminate access to the platform at its discretion where users violate these Terms or applicable laws.

Users may stop using the platform at any time.

15. Contact Information

If you have questions regarding these Terms and Conditions, please contact us: