Privacy Policy
Last Updated: June 2026
Fardelins ("we", "our", or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you use our website, mobile applications, and related services.
By using Fardelins, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect information that you provide directly to us, information collected automatically through your use of the platform, and information from third-party services.
2. Personal Information
This may include:
- Full name
- Email address
- Phone number
- Profile photo
- Business information
- Delivery recipient details
- Billing information
3. Delivery Information
To provide delivery-related services, we may collect:
- Pickup locations
- Delivery locations
- Delivery notes
- Package details
- Tracking information
- Delivery status updates
4. Device Information
When you use Fardelins, we may automatically collect:
- Device type
- Operating system
- Browser information
- IP address
- App version
- Device identifiers
5. Location Information
Fardelins may request access to location services to support features such as:
- Live delivery tracking
- Route visibility
- Delivery status updates
- Courier and dispatcher operations
- Improved delivery accuracy
You may manage location permissions through your device settings.
Disabling location access may limit certain platform features.
6. How We Use Your Information
We use information to:
- Provide and operate our services
- Process deliveries and delivery requests
- Verify user accounts
- Improve delivery visibility and tracking
- Communicate important service updates
- Respond to support requests
- Prevent fraud and abuse
- Improve platform performance and user experience
7. Notifications and Communications
We may send notifications related to:
- Delivery updates
- Account activity
- Service announcements
- Security alerts
- Product improvements
You may manage notification preferences through your account settings.
9. Delivery Partners
To facilitate delivery services, relevant delivery information may be shared with dispatchers, couriers, and delivery partners involved in fulfilling an order.
10. Service Providers
We may work with trusted third-party providers that assist with:
- Hosting
- Analytics
- Customer support
- Payment processing
- Communication services
11. Legal Requirements
Information may be disclosed where required by law or to protect the rights, safety, and security of users, partners, or Fardelins.
12. Data Retention
We retain information only as long as necessary to:
- Provide services
- Meet legal obligations
- Resolve disputes
- Enforce agreements
Retention periods may vary depending on the type of information involved.
13. Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, or disclosure.
While we work to protect information, no system can guarantee complete security.
14. Your Privacy Rights
Depending on your location and applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of information
- Withdraw consent where applicable
- Object to certain processing activities
Requests may be submitted using the contact information below.
16. Third-Party Services
Fardelins may contain links to third-party websites or services.
We are not responsible for the privacy practices of third-party platforms. Users should review the privacy policies of those services independently.
17. Children's Privacy
Fardelins is not intended for children under the age of 13 or the minimum age required by applicable law.
We do not knowingly collect personal information from children.
18. International Data Transfers
Your information may be processed and stored in locations outside your country of residence where permitted by law and necessary for providing our services.
Appropriate safeguards will be implemented where required.
19. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When significant changes are made, we will notify users through appropriate channels.
Continued use of Fardelins after changes become effective constitutes acceptance of the updated policy.
20. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Email: contact@fardelins.comWebsite: https://fardelins.com
Contact Page: https://fardelins.com/contact
By using Fardelins, you acknowledge that you have read and understood this Privacy Policy.
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